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Policies & Procedures
 

FREE NIGHTS! All weekly rentals include the 7th night FREE! Ask your reservation agent or check our website for FREE NIGHT SPECIALS in the off-season.

The policies and procedures of Young’s Suncoast Vacation Rentals are designed to ensure that we give both you and our owners the best service possible. Please read them carefully. If you have any questions, we will be happy to answer them – just call 1-800-826-1213 or locally 251-968-7158.

RESERVATIONS
Some minimum stays apply during peak seasons in the summer, spring and holiday periods. Properties restricted to weekly rentals only must be rented Saturday to Saturday. Some properties are restricted to weekly rentals all year. Check with a reservation agent.

Monthly rentals are available October through February and reservations include utilities. Monthly reservations may not be allowed at all properties during March. However, the early portion of March may be available at a discounted weekly rate, if you are also renting the property for all of January and February.

HOMES
Summer Season:
Most beach front houses and duplexes are available for weekly rentals only Saturday to Saturday.  Check the website or with a reservation agent for last minute cancellations, for the possibility of less than a full week rental, in the summer season.

 Off Season: Most are available with a 3 to 4 night minimum. Many “off-beach” houses and duplexes may be available year around for less than full weekly rental.

CONDOMINIUMS
Summer Season:
Less than weekly stays may be available if reserved after January 15th. Three night minimum stays are available for certain properties.

Off Season:  2 or 3 night minimum stays available for certain properties.

Check-in
Where: All properties will check-in at our main office, 3639 Gulf Shores Parkway (Hwy 59), Suncoast Center, Gulf Shores, AL, 1/10 of a mile south of the traffic light at County Road 4. Check-in begins between 3:00PM and 5:00PM on your scheduled arrival date.

When: Between 3:00 PM and 5:00 PM on scheduled arrival date. Please notify us if you plan to arrive after 5:00 so we can make arrangements for late check-in. In peak season some accommodations may not be ready by 5 PM. Properties must be cleaned before releasing keys for occupancy and therefore check-in time cannot be guaranteed.  Please be patient should this occur.

Why
: To check in, settle your account; pick up your accommodation packet with keys and parking pass.

Late Arrivals: Upon your arrival, your accommodations packet will be in our convenient late check-in box, provided all rent and applicable fees have been paid in advance as per policy. If you will arrive late you must make advance payment arrangements.

Check-Out
Where
: Return keys to any Young’s Suncoast office

When: 10:00 AM. Departures after 10:00 AM are subject to a charge equal to one day’s rent and tax.

Check-out Responsibilities: See Rules & Regulations in your check-in package and as posted in the property.  Leave property reasonably clean. Leave all kitchen items such as dishes and utensils clean and in original location, close all windows and doors and dispose of trash in outside disposal locations.

PAYMENT REQUIREMENTS
 To take advantage of our EXPRESS CHECK-IN, payments of all balances owed are due 15 days before arrival. If you are making a reservation within 15 days of arrival, full payment is due at the time of booking, to expedite your check-in.  Personal checks will not be accepted upon arrival; however, money orders are accepted.

We currently accept personal checks 15 days in advance of arrival only, with your Social Security number; traveler’s checks, VISA, MasterCard and Discover cards are also accepted.  Payment must be made in a single payment from one individual.

Security Deposit
Security Deposit amounts varies by property. A security deposit plus a $89.00 non-refundable processing fee is required to confirm your reservation and payment of this amount is due within 10 days of the date of booking or the reservation may be cancelled
.. This deposit will be applied to your rent at check-in and therefore not refunded after departure. Multiple week rentals require an additional deposit.

Cancellation and Change Policy
15 days for condominium daily or weekly rentals

30 days for homes and duplexes in the Summer Seasons and Early Fall; 30 days in all other seasons

30 days for all monthly rentals

If it is necessary to cancel your reservation, with more than 15 days advance notice for condominiums or 30 days for beach houses, duplexes (30 days in off-season) and 30 days for all monthly rentals, all deposits are refundable, less an $89 cancellation fee.  Payments with less than the specified number of days notice will be held for lost rent and result in forfeiture of the deposit, fees and all pre-paid rent, unless the rental unit is rebooked for the same rental period and amount of rental due and payment of this rental has cleared. No refunds for early departure. Any changes in the dates of a reservation will incur a $30 administrative change fee, in addition to the initial processing fee, which is non-refundable.

Vacation Rental Insurance
Your reservation includes optional Vacation Rental cancellation and interruption insurance. The premium for this insurance is included in your advance deposit. The premium is based on 6.5% of your total rent due, applicable taxes and fees. If a hurricane warning is issued during your visit, by local or state authorities, and in the event of a mandatory evacuation order, you will be instructed to collect your belongings and evacuate immediately. Young’s Suncoast will make every attempt to notify you, along with local media and authorities. Vacation Rental Insurance is available as described herein to cover associated costs before, during and after the unlikely event of a hurricane in the immediate area. If you wish to decline this insurance protection, indicate this in the notes section when reserving your unit and please give us your date of birth. The date of birth will be used as verification that you declined the coverage.  For additional information please contact Travel Guard Insurance at 877-254-8842 and reference Product Number: 008380.  Travel Guard will be more than happy to explain the benefits and what is covered by the insurance.

Tentative Reservation
As a PREFERRED REPEAT CUSTOMER
, Young’s Suncoast Vacation Rentals is able to make tentative reservations for future time periods. All advance reservations are subject to rates applicable at the time of actual reservation arrival and the availability of units year to year. No future year reservations will be honored at previous year rates. Peak season reservations may not be held beyond January 15th of any year without guest approval of the applicable rate and submission by guest of required deposits.

Occupancy
The number of guests, including children, is limited to the sleeping capacity indicated by Young’s Suncoast. Exceptions may be made for infants under the age of 2.  Underage individuals are not permitted to rent. Person checking in must be the person who is renting the unit. Any reservations obtained under false pretense may be subject to loss of deposit and/or rent. Guests under the age of 21 must have direct adult supervision at all times when on rental premises. No loud parties, loud gatherings or illegal activities are allowed. Motor homes or campers are not permitted to hook up to utilities on any rental premises. Absolutely no unit will be rented to vacationing students who are not accompanied by parent or guardian of age. Parent must be actually staying in the unit with the students the entire length of the reservation.

Eviction
Guests may be asked to immediately vacate rental premises, without refunds or compensation, in the event of unnecessary and loud noise (nuisance or disturbance), breaking Young’s Suncoast or condominium association rules or other illegal activities. Any reservation obtained under false pretense and not adhering to minimum age and supervision requirements is subject to immediate eviction without refund or compensation.

Substitution
We reserve the right to substitute comparable accommodations without notice or liability should the reserved unit be out of order or not available for any reason. When comparable accommodations are not available, renter will have the option of selecting from available properties at the published rate or receiving a complete refund of the reservation deposit and all pre paid rent.

Pet Policy
We love pets as much as anyone; however, pets are allowed only in specifically identified pet friendly properties and with applicable non refundable pet fees. Pets are not allowed in any property not specifically identified as pet friendly. A pet or evidence of a pet found on premises at any non pet friendly property will cause forfeiture of entire rent and deposit and immediate tenant eviction.

Linens, Towels and Supplies
Bed linens, blankets, pillows and towels are provided, along with a starter supply of soap and bathroom tissue. Daily linen service is not offered at this time.

Furnishings and Decor
All rental properties are equipped with central heat and air conditioning, dishwasher, microwave, washer and dryer and basic cable TV unless noted otherwise. Because the properties are privately owned, decor, style, color schemes and furnishings will vary. There are no guarantees that the standards provided by the owner are compatible with those of the guest. Furnishings are subject to change without notice. No refunds will be given for any appliance or equipment malfunction. We will make every effort to repair or replace as soon as possible during your stay.

Maintenance
Every effort is made to maintain the accommodations in good repair. All repairs will be handled as quickly as possible. No refunds will be provided due to inoperable appliances or common area pools, hot tubs, elevators or any other common area amenities, infrastructure or equipment.

Keys
Keys must be picked up and returned to the Young’s Suncoast check-in location. A $25 charge will be assessed for each key not returned to Young’s Suncoast.  A service fee of $25.00 during normal business hours and $50.00 after 5:00 PM will be immediately charged to your account if a key is lost or should Young’s Suncoast be called to unlock a unit due to a guest being locked out. The guest is liable for incurred expenses should it become necessary to contact a locksmith.

Telephone
Telephones are furnished for local calls. Long distance and directory assistance calls must be made collect, charged to your personal phone number or paid by credit card. Note: Gulf Shores Plantation guest telephones are operated on a central switchboard system, and long distance calls must be paid individually.

Parking Restrictions
Most condominium associations allow one vehicle per unit. Most provide a maximum of two vehicles for 2 or more bedroom units. However, some association rules may prohibit. more than one vehicle. Please consult our website or your reservation agent to confirm the maximum number allowed. Condominiums and most homes prohibit boats, trailers, jet skis and motor homes. Please consult your reservation agent should you wish to bring any of these type vehicles. Any vehicle not displaying required parking passes will be subject to being towed by the Building Owners Association, at vehicle owners’ expense.

Grilling
Using outdoor grills is prohibited on decks, porches, and balconies of all condominiums and beach houses and duplexes. Most condo buildings, duplexes and houses have BBQ areas.

Inspection/Showing of Units for Sale
We reserve the right to enter rental premises at any time for the purpose of inspection, repair, or other management requirements. In the event that the property you are renting is on the market for sale, we may need to show the property during your visit. We will make every effort to schedule the showing at a convenient time. No inconvenience discount is allowed.

Additional Information
All units are leased without regard to race, color, religion, sex, national origin or handicap.
Due to liability issues, we are unable to provide prospective renters with keys to preview properties.
Prices, furnishings and taxes are subject to change. All properties are privately owned, and the décor and furnishings will differ based on the owner’s personal taste. We reserve the right to change unit assignments if the need arises.

Please note that certain photographs may be pre-Ivan photographs and the furnishings may not be the same as shown. We have made every effort to ensure that all the information in this website is current and accurate. We cannot be held responsible for errors or changes made by owners in furnishings and equipment.